Brilliant mistakes - Finding opportunities in failures. Read more at http://ping.fm/AExL8

The Bad Apple Syndrome - http://ping.fm/6qarn

The New Software Pricing Model: Can the Older Giants Compete? http://ping.fm/CiIL9

Lean Six Sigma Could Reduce Debt but Faces Obstacles. More at http://ping.fm/7YyXJ

Six Sigma can give customers 'Value for Money'. Read more at http://ping.fm/QBKi3

Why Social Media Customer Service is a failure. Read more at http://ping.fm/Sj3r9

Motorola's Six Sigma Journey - In pursuit of perfection. Read more at http://ping.fm/zRFKC