Customer Service at Banks and Insurance Firms - A Personal Experience. Read more at http://ping.fm/wlC54

Human Sigma Rule #1. Read more at http://ping.fm/O64fc

Human Sigma Rule #2 - Read more at http://ping.fm/QutPB

Can Scrum support Six Sigma? Read more at http://ping.fm/AHp3j

Benefiting from Six Sigma - For Small Organizations. Read more at http://ping.fm/5QEmi

You might be a Black Belt if ... Read this humorous article at http://ping.fm/fd8H9

Economic Impact of Customer Experience. Read more at http://ping.fm/43kHZ

Are you an 18 second interrupter? View this video at http://ping.fm/99ey6

Alert - Six Sigma GREEN BELT Training workshop @BANGALORE on JUN 11, 12 and 13 - 2010. Details at http://ping.fm/50DCr

Alert - BALANCED SCORECARD Training and Certification Workshop @NEW DELHI on JUN 2 and 3 - 2010. Details at http://ping.fm/dYtuQ